BTS is currently embarked on a major world tour to promote their fifth full album, “ARIRANG.” The idols became the talk of the town for all the wrong reasons after one of their shows was delayed by more than an hour. Now, they are ready to address this unfortunate situation.
On June 12 KST, BTS took over their official social media accounts to release an apology letter after the group’s Busan concert. The concert was scheduled to begin at 7:00 PM, but due to delays in audience entry, the show started approximately 1 hour and 15 minutes later than planned, at around 8:15 PM.
[공지] 안녕하세요, 하이브입니다.
6월 12일 진행된 BTS WORLD TOUR ‘ARIRANG’ IN BUSAN 공연을 관람하러 와주신 모든 관객 여러분께 공연 시작 지연으로 큰 불편을 끼쳐드린 점 깊이 사과드립니다.
관객 여러분께 뜻깊은 시간을 마련해 드리기 위해 운영에 소홀함이 없도록 최대한 준비했으나,…
— BTS_official (@bts_bighit) June 12, 2026
HYBE and BTS apologized to all the fans who attended the concert for the inconvenience. The music agency explained that despite having prepared extensively to ensure a smooth experience for attendees, several issues occurred simultaneously on-site. These factors contributed negatively to the start of the show.
“We sincerely apologize for the inconvenience and disappointment caused to all audience members who waited for a long time. We will carefully inspect and improve overall on-site operations, including entry procedures and gift distribution, so that similar issues do not occur in the next day’s performance.”
